Intuit - Tech Support Agent KY
SYKES Chavies, Kentucky
intuit tech tech support cx team calls training customer experience digital operational tech tech support people
March 26, 2023
Location: Chavies ** Why Foundever * * Go further with Foundever . Are you ready to move your career forward? We are looking for Tech Support Agent to join our team of incredible people. At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! All our calls are inbound calls only- no cold calling. ** Work with Us and You'll Enjoy:* * + $15/hour + Equipment provided for the role + Hands-on, 100% paid training + Ever Better wellness program + Benefits including medical, dental, life, and vision insurance, company matched 401K, and generous paid time off ** Location Requirements: * * Location: 101 Sykes Blvd, Chavies, KY 41727 ** Core Responsibilities: * * + Handle inbound service calls, provide accurate account and product information + Understand and strive to meet or exceed metrics while providing excellent customer service + Drive customer satisfaction through voice, chat, and/or email communications + Balance and navigate through multiple systems + Read client legal disclosures verbatim * * Qualifications: * * + Pass a criminal background check + Eager to advance your career with a reliable company + Work well with a team or independently + Commit to a 40hr working week ** About Foundever * * Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at and connect with us on Facebook, Linked In and Twitter. ** EEO* * Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. ** About Foundever* * Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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